Warranty

Finnero fully guarantees all of our gear against defects in materials and craftsmanship. If you have a product that has a defect please return the product to the original place of purchase for warranty assistance. If you are unable to return an item at the original place of purchase, or if you have purchased the product from Finnero directly, please contact Finnero directly: info@finnero.com.

Finnero reserves the right to replace or credit defective products at our discretion. We will not cover normal wear and tear (damage that naturally and inevitably occurs as a result of normal wear or aging), damage from the pet, such as chewing, incidental damage, like tearing, or wear incurred from improper sizing. Modifications, alterations, negligence or use for a purpose other than for which it was designed is also not covered. Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the product, where the product was purchased, or who you purchased the product from. Please review the warranty carefully, and contact the manufacturer if you have any questions.
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Terms and conditions

Conditions of use

Ordering from our web shop www.finnero.fi (Finnish) and www.finnero.com (English) is possible only for registered customers. For registration you will need your company business ID/ VAT number. The registration will be accepted within 24 hours and you will receive your account information via e-mail.

You can place an order through the web shop customer account or by sending us an email to info@finnero.com. Your customer account shows you the progress of your orders and order history.

Your registration data is collected and saved to our own customer database. You can exit our customer database at any time by notifying our customer service (info@finnero.com). We do not give any personal data to third parties. Your personal data can be used to our own direct marketing. Subscription of our newsletter can be canceled at any time by pressing the canceling link found at the end of the newsletter.