FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray

FINNERO HALLA LUX booties for dogs

FINNERO HALLA LUX booties for dogs

  • FINNERO HALLA LUX booties for dogs
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • FINNERO HALLA LUX features in finnish
  • FINNERO HALLA LUX features
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • Measuring paws
  • FINNERO HALLA LUX booties for dogs, 2 pcs/pack - Gray
  • Did you know that FINNERO designs all its products in Finland? This is why we have been awarded the prestigious Design from Finland mark.

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HALLA LUX dog winter booties 2 pcs / pack

FINNERO HALLA LUX dog booties have been designed to protect your dog’s paws from cold temperatures and snow. The booties have Finnish TopGrip® material as the sole material. The durable gritty and flexible base material protects the dog's paws not only from frost, but also from sharp stones and road salt. HALLA LUX booties are also suitable for areas with little snow. The slit in the front of the booties makes it easier to put them on and the upper part of the booties has a strap fastening. There are two booties in the package.


HALLA LUX
booties should be worn in snow and on soft surfaces. Ensure that the booties are securely fastened and use only when your pet is supervised. Prolonged use could interfere with your dog’s natural cooling system. 

Features:

  • soft and flexible 
  • warm and protect against frostbite and cold (-50 degrees)
  • protect from snow and prevent snow from clumping in fur and hair between the pads
  • Grit sole made of TopGrip® material, which reduces slipping and is cut-resistant
  • the slit in the front of the bootie makes them easy to put on
  • great for protecting a sore / injured paw
  • the snappy two-part strap fastening helps the booties stay on firmly
  • hanging loop, allowing you to easily hang the booties to dry or tie them together.
  • 2 booties in the package

In addition to our online store, FINNERO products can be found from authorized resellers >


HALLA LUX SOLE MATERIAL

TopGrip®-material is windproof and resistant to oil, chemicals and abrasion. TopGrip® has been tested according to EN ISO 4675:2017 for –50°C. TopGrip® by JokaSafe® surface material is made in Finland and all raw-materials used are made in Europe. 


WHY DOGS WEAR BOOTIES?

  • prevent snow from accumulating in fur and hair between pads
  • prevent the wear and possible tearing of the paw by the icy slush
  • protect paws from frost cracks, road salt, sharp stones and cold
  • keep paws warm in freezing weather
  • protect paws from hot asphalt
  • prevent slipping indoors

TIPS

• When you put booties on your dog for the first time, he may raise his feet strangely and jump. Don't laugh at your dog! A treat and a praise will help, and the booties are gladly worn for the next run.

• To prevent the gripping straps of HALLA LUX booties from sticking to each other, fold the spiky part of the gripping strap over to the soft strap part. This makes it easy to use the booties next time. In the same way, this helps keeping the booties in the box and prevents the straps from sticking to each other and on other items.

PLEASE NOTE

• if the measurements of your dog's paws fall between the measurements of the two bootie sizes, choose a larger size. Front and back paws can be different sizes.

• too sharp and long nails of a dog can break the booties or cause discomfort when using it.

• The fleece fabric and sole of the booties wears out when the dog walks on hard and sharp surfaces, e.g., bare sand, paving stones, sanding gravel, asphalt, icy snow, etc.

• This product is not water proof.

Size A= width of the bottom B= lenght of the bottom C= circumfrence D= Length from bottom seam to upper edge
E= Arm circumference Velcro closed
XS 4 cm
(1.57 in)
8 cm
(3.14 in)
16 cm
(6.2 in)

7 cm

(2.75 in)

7 cm
(2.75 in)
S 5 cm
(1.96 in)
9 cm
(3.54 in)
18 cm
(7.08 in)
8 cm
(3.14 in)
8 cm
(3.14 in)
M 6 cm
(2.36 in)
10 cm
(4.13 in)
20 cm
(7.87 in)

10 cm

(3.93 in)

9 cm

(3.54 in)

L 8 cm
(3.14 in)
12 cm
(4.75 in)
22 cm
(8.66 in)
11 cm
(4.33 in)

10 cm
(3.93 in)

XL 10 cm
(3.93 in)
13,5 cm
(5.31 in)
26 cm
(10.23 in)
13 cm
(5.12 in)
12 cm
(4,72 in)


Here you can find our measurement guide!

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Terms and conditions

DELIVERY TERMS AND CONDITIONS FOR FINNERO OY'S ONLINE SHOP 

Valid as of 1.3.2023


General

The online shop’s products are sold by FINNERO Oy Ltd (VAT number FI27632665). Products are sold to consumer customers globally. In order to place an order through the online shop, the customer must be at least 18 years old and have a permanent delivery address. The customer must read and accept the valid delivery terms and conditions in order to place an order through the online shop. FINNERO Oy reserves the right to make changes to prices, delivery charges and delivery terms.


Note that depending on the applicable legislation that may vary depending on the country, customers may be entitled to further rights in addition to the rights defined in these terms and conditions.

If you need assistance or additional information, please contact us per e-mail at info@finnero.com or telephone at +358 40 623 9672.We accept calls Monday through Friday between 8 am and 4 pm Finnish time (UTC +2/+3).

Product descriptions and stock availability

FINNERO strives to ensure that the online shop’s product descriptions and stock availability details are up to date and correct. We cannot guarantee the accuracy of the descriptions nor the availability of products. There is only a limited stock of all products.

If an order is placed and received successfully, but it subsequently becomes evident that stock availability details were inaccurate and the product has run out of stock, FINNERO will notify the customer immediately. In such cases, the customer may cancel or change their order.

FINNERO strives to present the colours and materials of the products as precisely and accurately as possible. Please note, that the screen settings of your computer, mobile or tablet may affect product images, whereby we cannot guarantee the accuracy of colours on all devices and with all settings.


Prices, costs and taxes

The published prices only apply to orders placed through FINNERO's online shop. Product prices include Finnish value-added tax (VAT) of 24 %. Order-specific delivery costs are displayed in the shopping cart. Delivery costs are added to orders in accordance with the ‘Delivery’ section below. For orders to be shipped outside the European Union, VAT will be deducted in the shopping cart in accordance with the section ‘Delivery’. The customer is responsible for all custom and tax fees for orders placed outside the EU and these fees are not included in the overall delivery price.


Placing an order and customer details

Products are ordered from the online store by adding the products to the shopping cart and making a payment on the "Checkout" page.  It is not mandatory to register for placing an order, but registered customers can track the progress of their order on our website and check out their order history. 

An order confirmation will be sent to the e-mail address provided upon ordering. We encourage you to carefully review your order. If you have any questions or for some reason have not received an order confirmation, please notify our customer service.


Customer protection

FINNERO handles customer details with confidentiality and is committed to not handing them over to third parties. Details will be provided to third parties only in accordance with these terms and conditions. According to the EU General Data Protection Regulation (EU) 2016/679, the customer has the right to access and verify all the personal data that we have collected concerning them and to request that their personal data is rectified or erased from our customer register.

In addition to these terms and conditions, the customer relationship between FINNERO and the consumer customer is subject to the consumer protection legislation. Whether the consumer customer is registered or not does affect consumer protection.


Payment methods

We use Paytrail as our payment service. The accepted payment methods are Credit Cards (Visa, Mastercard). All our payment methods are fully secure. All personal information (such as payment information, email and address) and payment details are protected by encryption and by an additional authorization process.


Delivery

All orders are processed on business days, from Monday to Friday. We will deliver the order as soon as possible after the order has successfully been registered in our online shop. All orders are delivered from our warehouse in Tallinn, Estonia. Our normal order processing time is 1–3 business days. Please note that during high season, deliveries may take longer than normal. If the order processing requires more than seven days or we are unable to deliver the product, we will notify the customer per e-mail as soon as possible.

Deliveries in Finland

In Finland, FINNERO's orders are delivered by Posti or Matkahuolto. Delivery fees depend on the selected delivery method. For small-sized deliveries in Finland, it is possible to select Posti’s Small Parcel, which is delivered home together with regular day mail. Parcels are delivered to the selected service point or parcel locker. FINNERO reserves the right to send the order as a Small Parcel when the order meets the size and weight criteria, even if parcel has been selected as the order’s delivery method.

Delivery fees in Finland are as follows:

Small parcel (XXS) 5,90€
Pick up parcel 6,90€
Finnish Post home delivery 10,90€

Deliveries outside Finland

We deliver orders to almost all countries. Orders outside Finland are delivered mainly by GLS or DHL. The delivery costs start from €15.90. Exact delivery costs are calculated according to the size/weight of the shipment, the country of destination and the delivery method chosen. When you have added products to the shopping cart, you can check the delivery fees by entering your address/country details in their respective fields. Please note, the customer is responsible for all customs and tax fees for orders placed outside the EU which are not included in the shipping costs. Depending on the country of destination, delivery times outside Finland may take more than 14 days.


Exchange and return right

All FINNERO products have a 14-day right of return in accordance with the Finnish Consumer Protection Act. The customer is responsible for the delivery costs for returns. Make sure to keep the receipt until your product return has been processed. We process returns within five days upon receipt of the delivery. You will receive a confirmation by email, once we have processed your product return. When the return has been processed, the customer will be reimbursed through the original payment method. Please note that additional duties and/or taxes will not be refunded.

Unfortunately, we cannot offer direct exchanges. If you wish to order another size or model, please return the purchased item and place a new order for the exchanged product. We will refund the payment for the first purchase as soon as the parcel is received.

Please note that the returned products will be resold, so please treat them accordingly. Return rights apply only to unused products in salable condition. Please, check the fit of the product before removing any price tags or other labels. All labels and tags must be attached on all returned items. Returns should be made in accordance with FINNERO's return form’s directions. The return form is always delivered with the order. The form can also always be requested from FINNERO's customer service at info@finnero.com.

Return rights apply when the following conditions are met:

1. Exchange or returns have been made within 14 days upon the customer’s receipt of the order.
2. The exchange and return form filled in accordance with the directions or corresponding details have been sent to FINNERO.
3. The returned product is free of dog hair, all labels are attached to the product and the product is in unused and fully salable condition.

If we receive an exchange or return delivery that does not meet all of the exchange and return conditions above, we have the right to decline the exchange or return of the product. In such cases, FINNERO is not liable to refund or in other way compensate the product. The customer will bear the costs of a possible re-delivery. We will charge for the re-delivery according to the original postage fees.


Returns in Finland

The customer has the right to return their order fully or in part. Delivery costs for returns are always paid by the customer. If the customer returns the order in full, the delivery costs paid upon ordering will be reimbursed to the customer. The returns delivery can be sent to FINNERO through our customer returns contract number, which is stated in the exchange and returns form delivered with the order. When using the customer returns contract number, the customer will not pay anything upon handing over the delivery to Posti. But for orders or products returned through customer returns contract number, FINNERO will charge €5.90/delivery from the sum to be reimbursed to the customer. Remember to take and keep the receipt/voucher for the returns delivery, in case the parcel gets lost for some reason. Regrettably we can only provide a refund for a lost return once we have been provided with a proof of posting certificate.

Returns from outside Finland

The customer has the possibility to return their order fully or in part. Delivery costs for returns are always paid by the customer. If the customer returns the order in full, the delivery costs paid upon ordering will be reimbursed to the customer. FINNERO does not have a customer returns contract with service providers operating abroad, therefore the customer is fully responsible for sending returns from outside Finland. The customer must always notify FINNERO about the product return by email in order to receive more detailed instructions for the return. All returns are carried out through GLS or DHL. Once you have notified us of your product return, we will send you a printable GLS or DHL return label in a separate message. Delivery costs for the return are the same as the original shipping cost and will be deducted from your refund. A credit (excluding the shipping fee for the return) will be applied to your original method of payment after your product return has been processed. Remember to take and keep the receipt/voucher for the return delivery in case the parcel gets lost for some reason. Regrettably we can only provide a refund for a lost return once we have been provided with a proof of posting certificate.


Errors, defects and complaints

Upon receiving the delivered order, the customer must immediately verify that the delivery includes all ordered products. If the order is incorrect or the delivered product is defective, the customer must immediately notify FINNERO's customer service: info@finnero.com. FINNERO must be notified of an incorrect delivery or defective product within 14 days upon receipt of the order or product. If the parcel has been damaged during delivery, the customer must immediately file a complaint with the delivery company and notify FINNERO's customer service.

If the product has been purchased from other than FINNERO's online shop, the customer must always file a complaint with the place of purchase.


Rules and regulations

FINNERO's online shop and terms and conditions are subject to Finnish law. In case of dispute, Finnish legislation will apply.